Terms of Service
These terms are an agreement between you and Igniva ("Igniva", "we", "us") for your use of igniva.io, the Igniva web app and the Igniva Chrome extension (together, the "Service"). By using the Service you agree to these terms. If you use it for a company, you agree on that company's behalf and confirm you can do so.
1. Who can use Igniva
You must be at least 18 and using the Service for business purposes. You are responsible for your account, keeping your sign-in secure and everything done under your account.
2. What Igniva does
Igniva lets you add your product (your website, app screens captured with our Chrome extension and up to 5 sales calls), then generate motion demo videos and interactive demos, edit them, and publish, share, embed or download them. We may add, change or remove features over time.
3. Plans and payment
- The Igniva plan can be billed monthly or annually, at the price shown when you subscribe. Annual plans are paid upfront for 12 months.
- Your plan renews automatically at the end of each billing period (monthly or annually) until you cancel. You can cancel anytime, which stops future renewals. Your plan stays active until the end of the period you already paid for.
- Payments are processed by our payment processor. Fees are non-refundable except where the law requires otherwise.
- Prices do not include taxes, which are added where required.
4. Founding offer
Teams that join through the Founding 100 Launch keep their founding monthly price for as long as their subscription stays active. If the subscription is cancelled, the founding price ends. Founding perks are limited to the first 100 teams and to the dates shown on our website.
5. Your content
You own what you bring to Igniva (your website content, screens, calls and brand) and the demos you make with it. You give Igniva permission to host, copy, process and display that content only as needed to provide, secure and improve the Service, including through our service providers.
You confirm that you have the rights to everything you upload, and that you have given any notice and obtained any consent the law requires from people on your sales calls and in your screens. Do not upload content you are not allowed to share.
6. Generated content
Igniva uses automated tools to write copy and build scenes. Generated content can contain mistakes. Review your demos before you publish them. You are responsible for what you publish and for making sure it is accurate and lawful.
7. Acceptable use
Do not use the Service to:
- break the law or infringe anyone's rights, including privacy and intellectual property rights;
- make demos that are false or misleading about a product you do not own or represent;
- upload malware, or try to access, disrupt or reverse engineer the Service;
- resell or share access to the Service without our permission.
8. The Chrome extension and other services
The extension only records the tab you start it in, and only while you are capturing. If you connect tools like Zoom, Gong or Fathom, your use of them is also covered by their own terms.
9. Our property
Igniva, including its software, templates, design and brand, belongs to us and our licensors. You may use our templates inside the demos you make with Igniva. If you send us feedback, we may use it without any obligation to you.
10. Suspension and ending
You can stop using Igniva and cancel at any time. We may suspend or close accounts that break these terms or put the Service or others at risk. When your account closes, your right to use the Service ends, and we may delete your content after a reasonable period.
11. Disclaimers
The Service is provided "as is" and "as available". To the extent the law allows, we do not promise that it will be uninterrupted or error free, or that it will produce any particular business result.
12. Limitation of liability
To the extent the law allows, Igniva will not be liable for indirect, incidental, special or consequential damages, or for lost profits, revenue or data. Our total liability for any claim about the Service is limited to the amount you paid us in the 3 months before the claim.
13. Indemnity
You will defend and compensate Igniva for claims, losses and costs that come from your content, including your sales calls, or your breach of these terms.
14. Changes to these terms
We may update these terms. If we make important changes, we will let you know by email or in the app before they take effect. Using the Service after that means you accept the new terms.
15. Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Courts in Ontario will handle any disputes, unless the law where you live says otherwise.
16. Contact
Igniva ยท info@igniva.io